UPMC Penguins Rinks

Cancellation Policy for Individuals Registered for Camps

• If canceled within 45 days of the event, no refund will be issued
• If canceled 46 to 90 days before the event, a 50% refund will be issued
• If canceled more than 90 days before the event, a full refund will be issued minus $150

Cancellation Policy for Private Sessions

• If canceled more than 24 hours in advance, an account credit will be issued. 
• If canceled less than 24 hours in advance, no refund will be issued and the full fee will be due. 

Cancellation Policy for Individuals Registered for Classes (multi-week training)

• If canceled within 14 days of the class start, a 50% refund will be issued
• If canceled more than 14 days before the class start, a full refund will be issued minus a $50 registration fee.